How the Way We Talk Can Change the Way We Work 我们如何说才能改变我们的工作：转变的七种语言 在线下载 pdf mobi 2025 epub 电子版

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.

Acknowledgments

Introduction: What Do You Really Want... and What Will You Do to Keep from Getting It?

Part One: The Internal Languages:Building the New Machine

1 From the Language of Complaint to the Language of Commitment

2 From the Language of Blame to the Language of Personal Responsibility

3 From the Language of New Year's Resolutions to the Language of Competing Commitments:Diagnosing the Immunity to Change

4 From the Language of Big Assumptions That Hold Us to the Language of Assumptions We Hold:Disturbing the Immunity to Change

Part Two: The Social Languages:Maintaining and Upgrading the Machine

5 From the Language of Prizes and Praising to the Language of Ongoing Regard

6 From the Language of Rules and Policies to the Language of Public Agreement

7 From the Language of Constructive Criticism to the Language of Deconstructive Criticism

Part Three: Carrying on the Work

8 Running the Internal Languages

9 Running the Social Languages

Epilogue: Toward the Transformation Highway:Transcending the Limits of the Information Age

The Authors

Index

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作者简介：

　　Robert Kegan, Ph.D., is the William and Miriam Meehan Professor of Adult Learning and Professional Development at the Harvard Graduate School of Education, and author of The Evolving Self and In Over Our Heads.

Lisa Laskow Lahey, Ed.D., is research director of the Change Leadership Project at the Harvard University Graduate School of Education.

书籍介绍

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Why is the gap so great between our hopes, our intentions, even our decisions–and what we are actually able to bring about? Even when we are able to make important changes–in our own lives or the groups we lead at work–why are the changes are so frequently short–lived and we are soon back to business as usual? What can we do to transform this troubling reality? In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build–it–yourself mental technology.

• 作者：沙拉勺子 发布时间：2019-03-31 09:10:20

  因为第一天才拿到书第二天就要用，同事说Let's read it tonight(微笑脸，同事是文科的phd在读）。九点多才开始看，熬夜真的看完了。第二天我blah blah讲结束的时候，同事说“哇你真的看完了这本书哦”，WK不是你叫我看的么。本来工作上看的书不在豆瓣记，觉得有趣，记一笔。压力之下什么都能完成。

• 作者：洣歌 发布时间：2017-06-16 10:32:18

  可作入门了解，不需购买。

• 作者：天涯 发布时间：2023-09-07 09:19:16

  大中华寻宝记系列的河南篇章，介绍了少林寺和龙门石窟等河南特色。

• 作者：夏天天天天 发布时间：2022-09-20 21:36:49

  可惜烂尾了

• 作者：文栋WENDONG 发布时间：2016-01-07 21:43:00

  讲解思路十分新颖清晰，技巧也很实用得当，而且确实有创意并可实施！

• 作者：吃瓜漱石 发布时间：2018-12-19 06:02:18

  never go wrong with Robert Kegan

• 如何采访新闻

  作者：江湖骗孒 发布时间：2023-05-31 09:51:51

  1.1 避免迟到，采访前消化和了解背景资料

  1.2 克服偏见与个人情绪去交流

  1.3 多问“为什么”，保持质疑和理性精神

  1.4 谨慎使用隐性采访，保持客观和中立

  2. 采访的职业状态与心理准备

  2.1 适应和熟悉环境

  2.2 快速掌握和消化背景材料

  2.3 实现采访突破的心理因素

  3. 线索初步判断与现场采访

  3.1 信息来源：双向交流（电话、邮寄来信、电子邮件）、公开传播/媒体信息（报纸、广播、电视、通讯社、新媒体）、其他传闻（来自不同职业群体、来自同一群体）

  记者对新闻线索的分析和判断：新闻敏感：好奇；职业冲动：我是记者，我要去；价值预测：传播效果，舆论程度、范围；传说中的事实（予以证实）；未发现的事实（发掘真相）

  3.2 现场采访：采访时注意平衡，多方引用信息来源，尽可能采访牵涉事件的方方面面，给更多人说话的机会。

  新闻工作的基本原则：

  全面报道，是职业原则；客观理性，是职业追求；核实求证，是职业责任；平衡，是采访手法，也是职业信念。

  4. 重要的职业素养：与采访对象的沟通的能力

  4.1 提问的原则与技巧

  提问要有所准备；与对方平等交流；简单叙述，尽量说出存在的矛盾与冲突；避免对抗，友善而巧妙，提出公众疑虑；追问被遮蔽的数字信息；追求对舆论质疑和公众关心的事务的回应；准确表达采访的意图，避免产生不必要的误会

  4.2 倾听的耐心、同情心是打开对方心灵的钥匙

  倾听时不轻易打断对方，适当对核心问题的细节进行追问。运用共情，深刻体会采访对象的背景经历，走进对方的内心世界。

  5. 观察与纪录

  5.1 观察的作用与方式

  如果说倾听考验着采访者的涵养和沟通能力，观察则带有采访者的主观色彩和内心的感悟能力。很多新闻报道的细节，就来自细致入微的观察。保持一颗敏感的心，敏锐地感知环境的变迁和事物的发展变化，对生活中的细节保持好奇心。

  5.2 记录的重点与表达的原意：

  摄影和录音，笔与采访本，采访笔记能够提供丰富的新闻素材，完整记录新闻发生前后的真实情况，整理采访录音的过程，也是梳理信息、整理事实、完善细节的过程（未提到如何记录整理）

  6. 关于采访的提示和建议

  采访中的自我提示：多问几个为什么（正问法or侧问法or激将法）；以问题为导向，拟好“问题单子”；与采访对象约定：再联系；细节从哪里来：避免“核心事实模糊”；用“问题”把采访对象留住；专业知识的积累：做一个“懂行”的交流；避免迟到；谨慎使用“隐性采访”；防止报道失实的底线在哪里；采访对象为何拒绝了你；如何面对悲伤中的采访对象；证据的留存与使用 p106-110

• 池塘边有14只青蛙, 4只决定跳入池塘中, 那还剩几只?

  作者：simple 发布时间：2016-09-14 11:54:35

  答案是14只, 因为 "决定" 跳入和 "真的" 跳入是两回事 :)

  每年我们都有新年目标, 我们决定好好学习, 决定早睡早起, 决定彻底改掉坏习惯

  然而并没有什么卵用~

  一年过去了还是老样子.

  本书的两位作者则是分享自己几十年在这个领域研究中的一些成果.

  未完待续